Facility Location:  Port Angeles, WA 

Reports to:  Director of Intensive Services

Pay Range:  $27 to $32 per hour (DOE/DOQ)

Workdays and Shift:  M-F 8-5

Benefits:

• Medical, Dental & Vision Insurance
• Vacation, Sick Leave, Float Days & Paid Holidays
• 403(b) Retirement Plan
• Life Insurance
• Long Term Disability
• Wellness Program
• Employee Assistant Program
• LifeFlight Membership
• Education Allowance

JOB PURPOSE:  Provides leadership and coordination of Outreach Services inclusive of PATH, Peer Pathfinder and Recovery Navigation programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Development and coordination of community partner relationships, including Law Enforcement, court staff, community referral partners, community-based organizations, etc.
• Represent the REAL program to community stakeholders using effective communication and strategic partnerships to best leverage the REAL program strengths and contribute to the success of the program.
• Development and coordination of community partner relationships, including Law Enforcement, court staff, community referral partners, community-based organizations, etc.
• Program oversight of all aspects of the Recovery Navigator Program.
• Advocate for individuals to gain access to a wide variety of community resources.
• Attend REAL Program Team meetings, training courses, and regional/state required meetings.
• Tracking and coordinating all purchasing activities with accuracy and timeliness.
• Facilitate conflict resolution between REAL Program staff.
  
• Oversight of supervision of REAL Program Project Manager, Outreach Support/Care Managers and Recovery Coach(es) to ensure that REAL Program staff are completing job duties in accordance with job descriptions.
• Utilize resiliency practices and trauma informed care practices to provide clinical support of REAL program staff with lived experience related to REAL program participants and/or experiencing secondary trauma.
• As necessary or appropriate, must be able to provide outreach, referral, and outreach support/care manager to ensure team flexibility during implementation and sustainment phases of their area's coverage area.
• Ensure outreach, engagement, and coordination supports are consistent with program policies.
• Facilitate data collection, data reporting and program evaluation efforts.
• Monitor and manage REAL program funds for monthly reporting to the SBH-ASO.
• Play an active role in required meetings, such as PCG and Leadership Meetings. Support Project Manager, as appropriate, with additional required meetings for the REAL program such as, individual county REAL program meetings, REAL program regional meetings, REAL program Operational Work Group Meetings (OWP), REAL program Policy Coordinating Group (PCG), and other required trainings and meetings as requested.
• Support Project Manager in coordination with the REAL program Administrator regarding the REAL program.
• Maintain familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information.
• Maintain physical security of confidential materials and assigned Agency property.
• Provide oversight of PATH & Peer Pathfinder services.
• Provide direct leadership to PATH Peer Certified Counselors and Staff within the Agency.
• Participate in community meetings and providers education regarding PATH services as assigned.
• Ensure that PATH and Peer Pathfinder services are provided consistent with the PATH Outreach Contract with Clallam County Department of Health and Human Services, the State Targeted Response to the Opioid Crisis Grant (SOR), and the Peninsula Community Health Services Hub and Spoke contract, federal, state, and Agency standards. 
• Provide oversight for department bus passes and naloxone program.
• Ensure all PATH and Peer Pathfinder Program monthly, quarterly, and annual reports are completed and submitted as required by contract.
• Provide outreach and engagement services as needed to individuals who are homeless and suspected of Opioid Use Disorders.
• Provide outreach and establish connections with individuals who are homeless and suspected of having a SUD (Substance Use Disorder), as needed.
• Establish strong relationships and partnerships with a variety of treatment providers including emergency room staff, substance use disorder treatment providers, recovery support providers,
• Provide direct support services to clients, as appropriate and needed to support the success of the team. 
• Use his or her own lived experience of recovery from addiction/mental illness plus skills learned in formal training to deliver services to eligible clients and support to staff.
• Maintain and submits data and reports as required.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Perform relevant clinical and administrative tasks according to agency policies.
• Demonstrate proficiency in utilization of the Agency's electronic medical record system.
• Participate in team meetings and program development.
• Provide information and education to community members.
• Maintain high standards of professional conduct in interaction with clients, staff, and other community members.
• Demonstrate cultural competency skills.
• Maintain professional competence through a program of professional development and in-service training.
• Demonstrate flexibility in adapting to changing work demands.
• Perform other duties as assigned or requested.

PERFORMANCE EXPECTATIONS:

• Demonstrate understanding of, and commitment to, LEAD's Core Principles (www.leadbureau.org):

       o  Voluntary Participation

       o  Harm Reduction Framework

       o  Participant-identified and driven

       o  Intensive Case Management

       o  Peer Outreach and Counseling

       o  Trauma-Informed Approach

       o  Culturally competent services

• Demonstrate ability providing street-based outreach and engagement to offenders and difficult to engage populations. Street outreach requires the ability to easily navigate city streets on foot and tolerate a variety of weather conditions. Street outreach experiences a plus.
• Demonstrate experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual individuals.
• Understanding a recovery orientated perspective which defines recovery from mental health or substance use disorder as a process of change through which individuals improve their health and wellness, self-directed life and strive to reach their full potential.
• Understanding of substance use disorders and harm reduction strategies along with a demonstrated passion for serving individuals experiencing homelessness and behavioral health challenges highly desired.
• Understand and adhere to state and federal confidentiality regulations.
• Conduct self ethically and professionally at all times.
• Ability to flex schedule when necessary to accommodate special program needs.
• Ability to flex communication style to multiple cultural environments
• Excellent written and verbal communication skills, and ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities.
• Must have competence using computer, photocopier, fax machine, smartphone and entering data into electronic database.

REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:

Education:  Bachelor's Degree in Behavioral Science or related field

Licensure:  Agency Affiliated Counselor Registration credential (assistance provided)

                    Certified Peer Support Specialist credential within 6 months of hire (assistance provided)

Experience:  Must be a person who has direct, personal lived experience receiving services for a mental health condition or is in recovery from substance use disorder for at least the last two consecutive years

Other:  Valid Driver's License (must have satisfactory and insurable driving record to be able to drive company vehicles)

Additional requirements:

• Must be able to pass a pre-employment drug test and background check
• Must be able to provide vaccination records for MMR, Hep B, Tdap and recent flu shot

PREFERRED ADDITIONAL CREDENTIALS / EXPERIENCE:

Experience:  

• Has an understanding of Peer Support ethical and practice guidelines of being open minded, recovery oriented, hopeful, respectful, empathetic agent of change, strengths focused, and person centered.
• The REAL program attempts to reflect the visible diversity of the community they serve. Individuals with visible diversity and other diversity that may not be visible (e.g., BIPOC peers, trans peers, lesbian/gay/bisexual peers, peers with visible and non-visible disabilities), formerly incarcerated or homeless, and frequently subject to law enforcement focus are strongly encouraged to apply.

KNOWLEDGE, SKILLS, AND ABILITIES:

Essential:

• Ability to identify client capabilities regarding education, work, and leisure activities.
• Able to identify individual coping strategies and supports.
• Able to elicit client choices.
• Able to use sound judgments in intervention, support services, and problem solving.
• Able to manage crises effectively to ensure safety.
• Able and willing to work independently and as a team member.

NATURE AND SCOPE:

Physical Demands:

• Moderate physical effort (lift/carry up to 25 lbs.)
• Occasional sitting/standing/walking.
• Occasionally lifts supplies and equipment.
• Maintains Universal Precautions and uses barriers (gloves, masks, aprons, goggles) appropriately in all potential exposures to body fluids.
• Although the typical workday is during normal business hours, some evening and weekend hours may be required.

Cognitive Skills:

• Able to elicit the client's history of satisfaction and dissatisfaction with services, including medications.
• Able to assist clients with improving family communication and involvement in treatment when possible and appropriate.
• Ability to assess the client's understanding of his or her illness, medications, and other treatment.
• Good verbal and written communication skills.

Working Environment:

• May be exposed to infections and contagious diseases
• Occasionally exposed to patients exhibiting assaultive behaviors

Working Demands:

• Frequent pressure due to schedule demands
• Contact with patients under a wide variety of circumstances
• Subject to varying and unpredictable situations
• Handle emergency or crisis situations

Principal Challenges:

• Adopt an approach guided by service recipients' needs and desires.
• Able to foster and support self-advocacy.
• Manages personal stress so that on-the-job activities are not negatively impacted.

*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.