Position Details

Respite Center Case Aide

Facility Location: Clallam County Respite Center (CCRC)

Reports to: Nursing Services Manager

Pay Range: $18 to $20 per hour (DOE/DOQ)

Hours per Week: 40 hours

Workdays: varies

Benefits:

  • Medical, Dental & Vision Insurance
  • Vacation, Sick Leave, Float Days & Paid Holidays
  • 403(b) Retirement Plan
  • Life Insurance
  • Long Term Disability
  • Wellness Program
  • Employee Assistant Program
  • LifeFlight Membership
  • Education Allowance

JOB PURPOSE:  The Respite Center Case Aide provides support services to participants of the Clallam County Respite Center in compliance with all applicable Washington Laws, the established program objectives, and treatment goals of each individual being served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides observation, intervention, and stabilization of program participants in crisis.
  • Coordinates with DCR's, Primary Clinicians, Medial Providers, and other members of program participant's treatment team to ensure that care is consistent with individual treatment goals and discharge planning is in process throughout the participant's stay.
  • Provides oversight of medication self-administration including documentation on the MAR and ensuring the proper storage of medication in coordination with the Nursing staff as needed.
  • Participates in Admission and Discharge processes of program participants.
  • Provides education, support, and referral services to assist program participants in meeting their treatment goals.
  • Provides encouragement to follow through with tasks and activities and provides individual attention and active listening as needed.
  • Communicates accurately and efficiently with outside care providers including pharmacies, Emergency Department staff, laboratory services, and Primary Care Teams.
  • Participates in the preparation of meals and housekeeping duties to ensure the facility remains a safe and healthy environment.
  • Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information.
  • Maintains physical security of confidential materials and assigned Agency property.

SECONDARY DUTIES AND RESPONSIBILITIES:

  • Demonstrates proficiency in utilization of the Agency's electronic medical record system.
  • Participates in Performance Improvement meetings and/or projects as assigned.
  • Participates in relevant in-service and professional training in accordance with PBH policies and as directed by Supervisor.
  • Consistently maintains high standards of professional conduct in performance of job duties and in interpersonal interactions; presents self and the Agency in a positive and professional manner.
  • Maintains confidentiality of Agency and client information.
  • Transports clients using Agency vehicles as needed.
  • Performs other tasks as assigned by Supervisor.

PERFORMANCE EXPECTATIONS:

  • Completes all documentation by end of the shift per program standards.
  • Abides with attendance, punctuality, and professionalism expectations.
  • Must be able to remain calm under pressure.
  • Must be able to work with a diverse population.

REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:

Education:  Minimum High School Diploma/GED.

Licensure:  Agency Affiliated Counselor Registration (assistance provided)

                    Certified in Adult CPR/First Aid

                    Washington State Food Worker Permit

Experience: One (1) year experience in a clinical setting with limited exceptions

Other:  Must possess and maintain a valid driver's license and a satisfactory and insurable driving record to be able to drive company vehicles 

Additional requirements:

  • Must be able to pass a pre-employment drug test and background check
  • Must be able to provide vaccination records for HepB, MMR, Tdap and recent flu shot

PREFERRED ADDITIONAL CREDENTIALS/EXPERIENCE:

Experience: Experience working with individuals with mental health needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

Essential:

  • Ability to multi-task.
  • Ability to use a desktop computer, with proficiency in use of email, internet, and common business application software (i.e., Word, Excel, PowerPoint, etc.).
  • Ability to use common office machines including copiers and fax machines.
  • Knowledge of standard office practices and procedures.
  • Ability to exercise good judgment in evaluation situations, making decisions, and following written and oral directions.
  • Strong interpersonal skills and ability to interact in a pleasant and professional manner, both in-person and on the telephone.
  • Ability to prioritize, organize, work effectively, and meet deadlines with minimal supervision and with frequent interruptions.
  • Ability to provide and receive constructive and well-directed instruction.
  • Ability to learn Care Logic, Dr. First, and other applicable software that relates to assigned duties.
  • Ability to communicate effectively orally and in writing.
  • Ability to communicate and work with individuals from diverse backgrounds.
  • Ability to work effectively with program participants displaying a wide range of challenging behaviors.
  •  Knowledge and skills necessary to provide care to and assess the needs of adults and older adults.
  • Ability to remain calm during stressful situations.
  • Ability to type accurately and utilize computer software.

NATURE AND SCOPE:

Physical Demands:

  • Must be able to lift and carry 35-pound loads at a distance of 50 feet.
  • Frequent standing and walking throughout the facility.
  • Occasionally lifts supplies and equipment.
  • Maintains Standard Precautions and uses barriers (gloves, masks, aprons, goggles) appropriately in all potential exposures to body fluids or infectious waste.
  • Must be able to sweep, mop, clean bathrooms, and engage in other housekeeping tasks.

Cognitive Skills:

  • Ability to manage crises effectively.
  • Strong verbal and written communication skills.
  • Ability to learn and utilize the Agency's Electronic Medical Record.
  • Willingness to work as a team member.
  • Ability to work independently and be a self-starter.
  • Working knowledge of the administration of medications.

Working Environment:

  • Works in a 6-bed respite program.
  • May be exposed to infections and contagious diseases.
  • Occasionally exposed to patients exhibiting assaultive behaviors.

Working Demands:

  • Frequent pressure due to schedule demands.
  • Contact with patients under a wide variety of circumstances.
  • Subject to varying and unpredictable situations.
  • Handles emergency or crisis situations.
  • May be subject to irregular work hours.

Principal Challenges:

  • Working in a dynamic environment with a diverse population of participants with mental health needs.
  • Ensuring the safety of program participants and staff at all times.
  • Ability to respond quickly and calmly in emergency situations.


*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.