Position Details

WISe Program Parent Peer

Location: Port Angeles, WA

Department: WISe (Wraparound Intensive Services) Program

Schedule: Full-time, Monday-Friday, 8:00 AM - 5:00 PM

Pay: $20 to $23 per hour (DOE/DOQ)

Benefits:

  • Medical, Dental & Vision Insurance
  • Vacation, Sick Leave, Float Days & Paid Holidays
  • 403(b) Retirement Plan
  • Life Insurance
  • Long Term Disability
  • Wellness Program
  • Employee Assistance Program
  • LifeFlight Membership
  • Education Allowance


JOB PURPOSE: To support and partner with parents of children who have complex behavioral and emotional challenges. Support healthy parent and family interactions and resiliency, advocate for the parents and family. Empower parents and families by assisting in skill-building, identification of resources and inspiring hope. Serve as a parent ambassador by demonstrating recovery and providing guidance within family service systems. Provide the highest level of customer service to internal and external stakeholders. Support Peninsula Behavioral Health (PBH) pursues its stated mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide peer counseling and support, drawing on common experiences as a peer, to parents and caregivers by encouraging them to maintain hope in, and control over, their own lives as well as their children's lives. Promote self-determination, empowerment, personal responsibility for recovery and wellness, and assist parent/caregivers to advocate for themselves and their children.
  • Partner with agency clinicians and other members of the caregivers/parents' teams in creating wellness plans that empower clients to reach life goals. Collaborate with the treatment team to promote a team culture in which each client's point of view, experiences, and preferences are recognized, understood, and respected and in which client decision making in treatment planning is maximized and supported.
  • Assist parents/caregivers gain skills that promote having their voices heard in treatment and other system settings.
  • Support parents/caregivers in meetings as needed including Child & Family Team, Clallam County resources, Individualized Education Plan (IEP) conferences, Clallam County Court proceedings and Family Team Decision Making (FTDM) meetings with Washington State Division of Child & Family Services (DCFS).
  • Provide resources, referral, and linkage to parents/caregivers as well as system partners in the community.
  • Maintain complete and timely documentation of clinical files and gather and maintain data information in accordance with agency policies and procedures.
  • Maintain required levels of productivity and performance standards and meet all required work deadlines.
  • Maintain appropriate professional boundaries while working with families.
  • Seek appropriate clinical supervision where necessary, particularly around boundary issues, and attend appropriate agency trainings as determined by the WISe Program Supervisor
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
  • Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFS, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of clients and staff information.
  • Maintains physical security of confidential materials and assigned Agency property.

SECONDARY DUTIES AND RESPONSIBILITIES:

  • Performs relevant clinical and administrative tasks according to agency policies.
  • Demonstrates proficiency in utilization of the Agency's electronic medical record system.
  • Participate in team meetings and program development.
  • Provides information and education to community members.
  • Maintains high standards of professional conduct in interaction with clients, staff, and other community members.
  • Maintains professional competence through a program of professional development and in-service training.
  • Demonstrates flexibility in adapting to changing work demands.
  • Performs other duties as assigned or requested.

PERFORMANCE EXPECTATIONS:

  • Maintains accurate and timely chart information in compliance with SBH-ASO, State, funding source, and agency quality assurance guidelines.
  • Meet agency productivity expectations of 50% on a consistent basis.
  • Meet agency expectations for documentation of services.
  • Meets all contract obligations.
  • Coordinate and prioritize work assignments so that tasks are completed on time and in a quality manner.

REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:

Education: Minimum High School Diploma/GED

Experience: Minimum of two years' related job experience such as assisting parents in building community and natural support. Working knowledge of the system of care and community resources.

Licensure: Agency Affiliated Counselor Registration (assistance provided)

                  Certified Peer Support Specialist credential within 6 months of hire (assistance provided)

Other: Valid Driver's License (must have satisfactory and insurable driving record to be able to drive company vehicles)

Additional agency requirements:

  • Must be able to provide vaccination records for MMR, Hep B, Tdap and recent flu shot.
  • Must be able to pass a pre-employment drug test and background check.

PREFERRED ADDITIONAL CREDENTIALS/EXPERIENCE:

Education: Associate degree or a suitable combination of education and experience

Experience: Lived experience raising or supporting a youth involved in mental or behavioral health, developmental, or educational support systems is required.

KNOWLEDGE, SKILLS, AND ABILITIES:

Essential:

  • Ability to identify client capabilities regarding education, work, and leisure activities.
  • Able to identify individual coping strategies and supports.
  • Able to elicit client choices.
  • Able to use sound judgments in intervention, support services, and problem solving.
  • Able and willing to work independently and as a team member.
  • Able to help clients transition from clinical services to natural support.
  • Able to demonstrate knowledge and understanding of the role of work in recovery.
  • Able to advocate effectively with community partners.
  • Basic knowledge of psychotropic medications and their possible side effects.
  • Able to assist clients with the development of recovery values and principles.

NATURE AND SCOPE:

Physical Demands:

  • Moderate physical effort occasionally lifting up to ten pounds.
  • Must be able to operate a motor vehicle.
  • Must be able to tolerate sitting in a vehicle, office or community setting for the required number of hours in a workday.

Cognitive Skills:

  • Able to help clients transition from clinical services to natural support.
  • Able to demonstrate knowledge and understanding of the role of work in recovery.
  • Able to advocate effectively with community partners.
  • Basic knowledge of psychotropic medications and their possible side effects.
  • Able to assist clients with the development of recovery values and principles.
  • Able to elicit the client's history of satisfaction and dissatisfaction with services, including medications.
  • Able to assist clients with improving family communication and involvement in treatment when possible and appropriate.
  • Ability to assess the client's understanding of his or her illness, medications, and other treatment.
  • Good verbal and written communication skills.

Working Environment:

  • May be exposed to infections and contagious diseases.
  • Occasionally exposed to patients exhibiting assaultive behaviors.

Working Demands:

  • Frequent pressure due to schedule demands.
  • Contact with patients under a wide variety of circumstances.
  • Subject to varying and unpredictable situations.
  • Handles emergency or crisis situations.

Principal Challenges:

  • Adopts an approach guided by service recipients' needs and desires.
  • Able to foster and support self-advocacy.
  • Manages personal stress so that on-the-job activities are not negatively impacted.



*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.